Returns
Damaged Merchandise: Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the packing list notifying the driver immediately. Refuse the delivery if any products are visibly damaged. Notify us immediately at 1-949-243-7056. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We cannot be responsible for damage caused by the freight carrier. We will promptly resend any part or all of your order if necessary after you notify us of the products damaged or if you have to refuse the entire shipment. Manufacturers Defects: If a product appears to have a manufacturers defect, call us at 1-949-243-7056 for instructions. Do not return Items to us without first calling to receive instructions. If an item is to be returned to us due to manufacturers defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the box. Typically, we issue a pick up ticket to the delivery service for all defect returns.
Return Merchandise Policy: Full 30-Day money back guarantee on all products we carry. Permission for any return merchandise must be secured from our return department. For questions about returning merchandise please use our Feedback Form to submit a request to our Return Department. The return of non-defective merchandise when authorized beyond our 30 day policy may incur a 15% re-stocking fee. No packages will be accepted without a Return Authorization Number written on the box. After a return is authorized by our return department:

1. Return the item to the address given to you by our return department.
2. Write the Return Authorization Number on the box.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise.

Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We are not liable for return merchandise that does not reach our return department. We will notify you via phone, mail, or e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 10 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.

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Copyright
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Trademarks
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Warranty Disclaimer
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Limitation of Liability
DMR Holdings, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DMR Holdings, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a DMR Holdings, LLC product is mistakenly listed at an incorrect price, DMR Holdings, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DMR Holdings, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DMR Holdings, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
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Notice
DMR Holdings, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DMR Holdings, LLC.

Miscellaneous
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Use of Site
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Participation Disclaimer
DMR Holdings, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DMR Holdings, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DMR Holdings, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DMR Holdings, LLC in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless DMR Holdings, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
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